Refund Policy & Purchase Agreement

Purchase Terms of Agreement

The purchase of products, event tickets, digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Digital Download Payment + Refund Policy

All transactions for purchase of intangible products, digital downloads,  pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and those purchases made on https://blackberryandpinedesign.com/ are considered non-refundable or exchangeable. 

If you believe for some reason you should be issued a refund for your digital download purchase please contact blackberryandpine@gmail.com within 7 days of your purchase to request a refund. Please include your order information and your reason for the refund. Blackberry and Pine reserves the right to use its discretion to issue or not issue a refund. 

Blackberry and Pine Design Co. reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can contact blackberryandpine@gmail.com with your transaction/payment details to ensure your product is delivered as soon as possible.


Event Payment + Refund Policy

All transactions for purchase of event tickets are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Refunds can be issued no later than 48 hours prior to the event. 

If you believe you should be issued a refund please contact blackberryandpine@gmail.com within 7 days of your purchase to request a refund. 

Blackberry and Pine reserves the right to use its discretion to issue or not issue a refund. 

Blackberry and Pine Design Co. reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive your event ticket(s) upon purchasing, you can contact blackberryandpine@gmail.com with your transaction/payment details to ensure your ticket(s)  is delivered as soon as possible.


Product + Payment + Refund Policy

All transactions for tangible products are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

All purchases are non-refundable or exchangeable. We do want to offer you the best product, if for some reason your item is not performing as advertised please reach out to us and we will do our best to make it right.

If you believe for some reason you should be issued a refund purchase please contact blackberryandpine@gmail.com within 7 days of your purchase to request a refund. Please include your order information and your reason for the refund. Blackberry and Pine reserves the right to use its discretion to issue or not issue a refund. 

Blackberry and Pine Design Co. reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

We are a small business and strive to fulfill your orders in a timely manner. Orders are sent out every few days in batches. If you need your item by a certain date, please be sure to contact us directly so we can verify that we will be able to make that happen. Contact us at blackberryandpine@gmail.com.

Free Shipping on orders $100+See exceptions